NET1Plus DNS Configuration Change Announcement
What's Happening?
In our continuing effort to provide robust and redundant Internet services, NET1Plus is adding new DNS servers to our network as well as separating the roles of certain DNS Servers to ensure consistent performance and reliability. We are also changing the IP addresses of our current DNS servers as part of our IP Address Renumbering Project.
Who is Impacted?
NET1Plus T1, DSL, Colocation and Dedicated Server Customers that have manually configured the DNS Configuration settings of their Workstations, Firewalls, Routers, Servers or other devices to use the NET1Plus DNS Servers for DNS Resolution will be impacted by the changes. Also impacted are NET1Plus Domain/Web Hosting Customers that have listed the NET1Plus DNS Servers as the DNS Servers for the domain at the Domain Registrar.
Who is not Impacted?
NET1Plus Dial-Up and DSL Customers that rely on NET1Plus to automatically assign IP Addresses (Dynamic IP Addresses), and any Dedicated Server Customers with servers that are managed by NET1Plus and for which NET1Plus has administrative access to will not be impacted by these changes as NET1Plus will make the necessary changes for you. Dedicated Server customers will be contacted individually to confirm DNS settings. Any customers that have registered a domain with NET1Plus where NET1Plus remains the Registrar's Agent for the domain will not be impacted as NET1Plus will coordinate the necessary changes at the Registrar for you.
What are the changes and when are they happening?
The following DNS Servers IP Addresses will be changing immediately and the old IP addresses will be decommissioned on June 30, 2009What's Happening?
In our continuing effort to provide robust and redundant Internet services, NET1Plus is adding new DNS servers to our network as well as separating the roles of certain DNS Servers to ensure consistent performance and reliability. We are also changing the IP addresses of our current DNS servers as part of our IP Address Renumbering Project.
Who is Impacted?
NET1Plus T1, DSL, Colocation and Dedicated Server Customers that have manually configured the DNS Configuration settings of their Workstations, Firewalls, Routers, Servers or other devices to use the NET1Plus DNS Servers for DNS Resolution will be impacted by the changes. Also impacted are NET1Plus Domain/Web Hosting Customers that have listed the NET1Plus DNS Servers as the DNS Servers for the domain at the Domain Registrar.
Who is not Impacted?
NET1Plus Dial-Up and DSL Customers that rely on NET1Plus to automatically assign IP Addresses (Dynamic IP Addresses), and any Dedicated Server Customers with servers that are managed by NET1Plus and for which NET1Plus has administrative access to will not be impacted by these changes as NET1Plus will make the necessary changes for you. Dedicated Server customers will be contacted individually to confirm DNS settings. Any customers that have registered a domain with NET1Plus where NET1Plus remains the Registrar's Agent for the domain will not be impacted as NET1Plus will coordinate the necessary changes at the Registrar for you.
What are the changes and when are they happening?
ns1.net1plus.com was 207.77.56.2 is now 66.205.85.2
ns2.net1plus.com was 207.77.56.27 is now 66.205.86.27
ns3.net1plus.com was 207.77.56.10 is now 66.205.85.10
What you need to do regarding the above changes:
For Web/Domain Hosting Customers: If you use NET1Plus DNS Services to handle your DNS Records and you have not registered your Domain through NET1Plus, you must contact your Domain Registration Company and ensure that your DNS settings for your Domain are set up as shown above. In some, but not all cases, your domain registrar may have the DNS setting set to the Fully Qualified Domain Name of the NET1Plus DNS Servers, such as ns1.net1plus.com and ns2.net1plus.com and possibly ns3.net1plus.com. If this is the case then it is likely that you will not have to make any changes at your domain registrar. Please check with your Domain Registrar for confirmation or perform a "whois" for free here. Simply enter your domain name in the WHOIS/IPWHOIS Lookup box. If you see ns1.net1plus.com and ns2.net1plus.com in the results you are all set.
For customers using NET1Plus DNS Servers for General DNS Lookups: If you are using 207.77.56.2, 207.77.56.10, or 207.77.56.27 as your DNS Server entries on any of your Firewalls, Routers, Workstations, Servers or any other devices, you will need to change those settings to the new General Purpose DNS Server IP addresses listed below. If you are unclear if you need to make any of those changes please contact your network administrator.
EXTREMELY IMPORTANT: The above server IP Addresses starting with 207.x.x.x will no longer be available for general DNS Client Queries or Domain Hosting after 6/30/2009. The new server IP addresses listed above are to be used for DNS Record Hosting Only and not for general client query use. That is, you do not use these server setting is your TCP/IP configurations on workstations, servers, routers or other devices. They are only to be used as the authoritative DNS server for DNS and Web Hosting. These are the settings you will typically use at your Domain Name Registrar if NET1Plus is hosting your DNS Records. If you are using these DNS settings for any other purpose you will need to change those setting to the new IP addresses listed below.
New General Purpose DNS Servers
The following General Purpose DNS Query Servers are available for immediate use by NET1Plus customers that have subscribed to NET1Plus High Speed Connectivity Services such as DSL, T1, GigE as well as Co-Location and Dedicated Server customers. These DNS Servers are not available for use by the general public. If you are not directly connected to the NET1Plus network these servers will not be accessible to you. If you need General Purpose DNS Query Services, please contact your Internet Access Service Provider.
If you are a NET1Plus customer as described above, we are pleased to provide you with the following complimentary General Purpose DNS Query Servers to be used for your convenience.
It is recommended that you use as many of these servers as your configuration will support. If your configuration cannot support all 4 we recommend that you use at least one from the 66.205.85.x selection and another from the 66.205.86.x selection.
dns1.net1plus.com 66.205.85.4
dns2.net1plus.com 66.205.86.4
dns3.net1plus.com 66.205.85.5
dns4.net1plus.com 66.205.86.5
What is the impact to my services with NET1Plus if my system or domain requires I make these changes but I do not make the necessary changes?
The negative impact of not making the necessary changes will vary based on the types of services you have that rely on the configuration elements that are changing. Here are some examples of some of the problems that may occur if the changes are required and not made. For access type services such as T1 and GigE, you may not be able to browse the Internet, send email or transact business. For colocation and dedicated servers, your servers may not communicate properly to clients attempting to access them, etc. For web hosting customers your web site and servers may not be reachable by users of the Internet and you may have trouble sending and receiving email.
What you should I do if I need help?
We understand that this information may not be completely clear for those not well versed in DNS and TCP/IP Configuration. If you have any questions as to whether or not you need to be concerned with these changes or what you may need to do, please contact us by email at help at net 1 plus dot com or call us during regular business hours at 800-400-NET1 (6381) Option 1. We'll be happy to advise and assist you in finding the proper resources you may require.
Thank you for choosing NET1Plus.
